West Suffolk Hospital

Bury St Edmunds, IP33 · Established 2010

A CQC-regulated home-care provider serving Bury St Edmunds, registered since 2010. Rated Requires improvement at its most recent CQC inspection (Jun 2021).

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What the CQC found

The five questions inspectors ask, and how West scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

Inspection history

The trajectory matters as much as the latest rating.

Nov 2022
Not rated
Jan 2021
Not rated
Jan 2021
Not rated
Jan 2018
Not rated
Apr 2014
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What West does

✓Hospital
✓Community services - Healthcare
✓Homecare agencies
✓Hospitals - Mental health/capacity

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at IP33 2QZ in Bury St Edmunds. Service area not formally published; we recommend asking the agency directly when requesting a quote.

IP33

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