Harmony Homecare Suffolk

Newmarket, CB8 · Established 11/1 · Operated by Aid Homecare Limited

A CQC-regulated home-care provider serving Newmarket, registered since 11/1. Rated Good at its most recent CQC inspection (19/09/2024).

What the CQC found

The five questions inspectors ask, and how Harmony scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

“Free monthly English lessons introduced for staff to address language barriers”
CQC inspection report, May 2022

“Duty of candour requirements met and notifiable events reported to CQC”
CQC inspection report, May 2022

“Strong partnership working with local commissioners and health professionals”
CQC inspection report, May 2022

Inspection history

Sept 2024
Not rated
Harmony Homecare Suffolk is a domiciliary care service providing care to people in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive a regulated activity of personal care. At the time of the asses…
May 2022
Good
Harmony Homecare Suffolk received an overall Good rating at its first inspection, with people and relatives describing person-centred, compassionate care from a safely recruited and trained staff team. Minor issues were identified around rota changes, communic…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at CB8 7PN in Newmarket. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CB8

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