Luv To Care Home Care Ltd

Southampton, SO30 · Established 18/1 · Operated by Luv to Care Home Care Ltd

A CQC-regulated home-care provider serving Southampton, registered since 18/1. Rated Good at its most recent CQC inspection (18/07/2024).

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What the CQC found

The five questions inspectors ask, and how Luv scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Complaints processes were clear and people were confident concerns would be acted upon.”
CQC inspection report, Jan 2023

“Good links with local authority commissioners and healthcare professionals, including appropriate referrals to district nurses and GPs.”
CQC inspection report, Jan 2023

“People were supported to maintain independence and were involved in decisions about their care.”
CQC inspection report, Jan 2023

Inspection history

The trajectory matters as much as the latest rating.

Jul 2024
Not rated
Date of on-site assessment 05 February 2024. Luv to Care Home Care Ltd is a domiciliary care agency providing personal care to people in their own homes. The service provides support to younger and older people with a variety of needs, including people living…
Jan 2023
Requires improvement
Luv To Care Home Care Ltd's first CQC inspection rated the service Requires Improvement overall, with Safe, Effective and Well-led all falling short due to medicines record-keeping gaps, incomplete Mental Capacity Act compliance, inconsistent infection control…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Luv does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SO30 3DR in Southampton. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SO30

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Registered manager: Shezi, Lindokuhle

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