Reflections Community Support

Leeds, LS20 · Established 07/1

A CQC-regulated home-care provider serving Leeds, registered since 07/1. Rated Good at its most recent CQC inspection (25/03/2026).

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What the CQC found

The five questions inspectors ask, and how Reflections scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Complaints were monitored for themes and used to drive service improvement.”
CQC inspection report, Oct 2021

“New computerised system implemented to monitor care staff visits and improve communication.”
CQC inspection report, Oct 2021

“Open and inclusive leadership culture with staff feeling supported, listened to, and able to raise concerns.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Mar 2026
Not rated
The assessment was conducted remotely between 09 February to 23 February 2026. Reflections Community Support is a domiciliary care agency registered to provide personal care to people in their own homes. At the time of inspection, they were providing support t…
Oct 2021
Good
Reflections Community Support achieved a Good rating across all five key questions at its September 2017 inspection, having successfully remediated prior regulatory breaches in staff training and governance. The service demonstrated reliable, person-centred ca…
Jan 2020
Requires improvement
Reflections Community Support received an overall rating of Requires Improvement following its July–August 2016 inspection, with breaches of Regulation 17 (governance) and Regulation 18 (staffing/training) due to significant gaps in mandatory staff training an…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Reflections does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at LS20 9AX in Leeds. Service area not formally published; we recommend asking the agency directly when requesting a quote.

LS20

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