Operated by JK Staffing Limited

JK Staffing Main Office

GoodRated 7 Sept 2022Home care · Manchester

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

29 findings

Note9 Jul 2022
Respecting and promoting people's privacy, dignity and independence
Note9 Jul 2022
Supporting people to express their views and be involved in making decisions about their care
Note9 Jul 2022
Ensuring people are well treated and supported; respecting equality and diversity

Note9 Jul 2022
Ensuring consent to care and treatment in line with law and guidance
Note9 Jul 2022
Supporting people to live healthier lives and access healthcare services
Note9 Jul 2022
Supporting people to eat and drink enough to maintain a balanced diet
Note9 Jul 2022
Staff support: induction, training, skills and experience
Note9 Jul 2022
Assessing people's needs and choices; delivering care in line with standards

Note9 Jul 2022
Working in partnership with district nurses, occupational therapists and other professionals
Note9 Jul 2022
Registered manager (also a qualified nurse) promoted a positive, open culture and understood duty of candour
Note9 Jul 2022
Personalised support plans reviewed regularly with family involvement
Note9 Jul 2022
Good infection control practice and consistent use of PPE
Note9 Jul 2022
Staff received induction, ongoing training, Care Certificate completion and supervisions
Note9 Jul 2022
Person-centred, compassionate care respecting people's culture, diversity, privacy and dignity

Note9 Jul 2022
End of life care and support
Note9 Jul 2022
Improving care quality in response to complaints or concerns
Note9 Jul 2022
Meeting people's communication needs
Note9 Jul 2022
Planning personalised care to ensure people have choice and control

Note9 Jul 2022
Preventing and controlling infection
Note9 Jul 2022
Using medicines safely
Note9 Jul 2022
Assessing risk, safety monitoring and management; learning lessons
Note9 Jul 2022
Systems and processes to safeguard people from the risk of abuse
Note9 Jul 2022
Staffing and recruitment

Note9 Jul 2022
Engaging and involving people, public and staff; working in partnership
Note9 Jul 2022
Promoting a positive, person-centred culture and duty of candour
Note9 Jul 2022
Managers and staff being clear about their roles and understanding quality, risks and regulatory requirements

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info