Sambhana Care Ltd

Not RatedHome care · Chatham

CQC Key Questions

Safe

Not Rated

People are protected from abuse and avoidable harm.

Effective

Not Rated

Care achieves good outcomes and quality of life.

Caring

Not Rated

Staff treat people with compassion, dignity, respect.

Responsive

Not Rated

Services are tailored to people's needs.

Well-led

Not Rated

Leadership and culture support quality care.

What inspectors found

30 findings

Note12 Dec 2025
Respecting and promoting people's privacy, dignity and independence
Note12 Dec 2025
Ensuring people are well treated and supported; respecting equality and diversity
Note12 Dec 2025
Supporting people to express their views and be involved in making decisions about their care

Note12 Dec 2025
Staff working with other agencies to provide consistent, effective, timely care; Supporting people to live healthier lives
Note12 Dec 2025
Supporting people to eat and drink enough to maintain a balanced diet
Note12 Dec 2025
Assessing people's needs and choices; delivering care in line with standards, guidance and the law
Note12 Dec 2025
Staff support: induction, training, skills and experience
Note12 Dec 2025
Ensuring consent to care and treatment in line with law and guidance

Note12 Dec 2025
The provider was open and transparent during inspection about challenges faced.
Note12 Dec 2025
People's oral health, dietary needs and allergies were documented in care plans.
Note12 Dec 2025
A relative portal was available enabling people and families to view care plans and visit information.
Note12 Dec 2025
People were supported to have maximum choice and control in the least restrictive way.
Note12 Dec 2025
The service worked with healthcare professionals and NHS community teams to support people's changing needs.
Note12 Dec 2025

Note12 Dec 2025
End of life care and support
Note12 Dec 2025
Improving care quality in response to complaints or concerns
Note12 Dec 2025
Meeting people's communication needs
Note12 Dec 2025
Planning personalised care to ensure people have choice and control and to meet their needs and preferences

Note12 Dec 2025
Preventing and controlling infection
Note12 Dec 2025
Systems and processes to safeguard people from the risk of abuse; Learning lessons when things go wrong
Note12 Dec 2025
Staffing and recruitment
Note12 Dec 2025
Using medicines safely
Note12 Dec 2025
Assessing risk, safety monitoring and management

Note12 Dec 2025
Continuous learning and improving care; Working in partnership with others
Note12 Dec 2025
Engaging and involving people using the service, the public and staff, fully considering their equality characteristics
Note12 Dec 2025
Promoting a positive culture that is person-centred, open, inclusive and empowering
Note12 Dec 2025
Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info