Cuckoo Care Ltd

GoodRated 12 Sept 2025Home care · Huddersfield

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

11 findings

Note22 Dec 2022
People supported to maintain independence, dignity and make their own decisions in line with MCA principles.
Note22 Dec 2022
Staff well-supported through induction, shadowing, competency checks and observations of practice.
Note22 Dec 2022
Culture of openness and transparency; incidents promptly reported, analysed and learning shared with staff.
Note22 Dec 2022
Governance infrastructure improved with support of an external company and regular audits of practice and documentation.
Note22 Dec 2022
Provider proactive in seeking feedback via surveys and networking with other local providers to share good practice.
Note22 Dec 2022
Strong communication between staff, management, people and relatives, with continuous information sharing.
Note22 Dec 2022
People and relatives highly positive about the kindness, caring manner and community ethos of the service.
Note22 Dec 2022
Robust risk assessments in place including individual environmental risk assessments for each person's home.
Note22 Dec 2022
Consistent and familiar staff allocated to the same people, providing reliability and continuity of care.
minorrecord_keeping22 Dec 2022
On occasion staff kept a MAR of where people did not need support; we discussed this with the provider as being unnecessary documentation.
minorrecord_keeping22 Dec 2022
We discussed with the provider the need to record more precisely the times of specific medicine, such as paracetamol.

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

Comparable agencies nearby

Run by BJSR Limited

Good3.2 km awayKirklees

Registered manager: Wright, Benjamin

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