Eleanor Nursing and Social Care Ltd - Dorchester Office

Dorchester, DT1 · Established 2020

A CQC-regulated home-care provider serving Dorchester, registered since 2020. Rated Good at its most recent CQC inspection (Feb 2023).

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What the CQC found

The five questions inspectors ask, and how Eleanor scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“At time of inspection, sufficient staff were in place and a weekly rota with names and times provided to families.”
CQC inspection report, Apr 2023

“Professionals reported positive working relationships with the new management team and praised their responsiveness.”
CQC inspection report, Apr 2023

“New senior team developed a robust action plan and implemented monitoring systems including audits and quality assurance.”
CQC inspection report, Apr 2023

Inspection history

The trajectory matters as much as the latest rating.

Apr 2023
Good
Eleanor Nursing and Social Care Ltd – Dorchester Office received an overall Good rating following a focused inspection triggered by a severe staffing crisis that caused missed visits and significant instability, resulting in a Requires Improvement rating for W…
May 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Eleanor does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at DT1 3BN in Dorchester. Service area not formally published; we recommend asking the agency directly when requesting a quote.

DT1

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