Quality & Compassion Ltd

Aylesbury, HP20 · Established 23/0

A CQC-regulated home-care provider serving Aylesbury, registered since 23/0. Rated Requires improvement at its most recent CQC inspection (Feb 2023).

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What the CQC found

The five questions inspectors ask, and how Quality scored.

Safe

Inadequate

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“A care consultant was sourced in April 2023 and an improvement plan was in place to address identified concerns.”
CQC inspection report, Aug 2023

“Person-centred care was promoted, with people supported to community events and care plans reflecting individual backgrounds, interests and preferences.”
CQC inspection report, Aug 2023

“The service worked effectively with external professionals and was responsive to referrals, commencing care within 2 working days when urgently required.”
CQC inspection report, Aug 2023

Inspection history

The trajectory matters as much as the latest rating.

Aug 2023
Requires improvement
Quality & Compassion Ltd, a domiciliary care agency in Aylesbury, was rated Requires Improvement overall at its first inspection in June 2023, with Safe rated Inadequate due to serious breaches in risk management, medicines administration, staff recruitment, a…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Quality does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at HP20 2HU in Aylesbury. Service area not formally published; we recommend asking the agency directly when requesting a quote.

HP20

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