Operated by KASE Care Limited

KASE Care

GoodRated 26/05/2022Home care · Loughton

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

Note26 May 2022
Respecting and promoting people's privacy, dignity and independence
Note26 May 2022
Supporting people to express their views and be involved in making decisions
Note26 May 2022
Ensuring people are well treated and supported; respecting equality and diversity

Note26 May 2022
Ensuring consent to care and treatment in line with law and guidance
Note26 May 2022
Staff working with other agencies; supporting people to access healthcare
Note26 May 2022
Supporting people to eat and drink enough to maintain a balanced diet
Note26 May 2022
Staff support: induction, training, skills and experience
Note26 May 2022
Assessing people's needs and choices; delivering care in line with standards, guidance and the law

Note26 May 2022
Staff treated people with dignity and promoted independence
Note26 May 2022
Specialist training provided (tracheostomy, stoma care, spinal cord awareness)
Note26 May 2022
Consistent staff team with no missed visits reported
Note26 May 2022
Positive, open and learning culture promoted by registered manager
Note26 May 2022
Person-centred care including 'Dom Care Plus' initiative supporting hobbies and interests
Note26 May 2022
Strong partnership working with healthcare professionals

Note26 May 2022
End of life care and support
Note26 May 2022
Improving care quality in response to complaints or concerns
Note26 May 2022
Supporting people to develop and maintain relationships and follow interests
Note26 May 2022
Meeting people's communication needs
Note26 May 2022
Planning personalised care to ensure choice and control

Note26 May 2022
Learning lessons when things go wrong
Note26 May 2022
Preventing and controlling infection
Note26 May 2022
Using medicines safely
Note26 May 2022
Staffing and recruitment
Note26 May 2022
Assessing risk, safety monitoring and management
Note26 May 2022
Systems and processes to safeguard people from the risk of abuse

Note26 May 2022
Continuous learning and improving care; working in partnership with others
Note26 May 2022
Engaging and involving people, the public and staff
Note26 May 2022
Managers and staff being clear about their roles and regulatory requirements
Note26 May 2022
Promoting a positive person-centred culture and duty of candour

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info