One to One Community Care

Sheffield, S10 · Established 24/0 · Operated by Mrs Susan Smith

A CQC-regulated home-care provider serving Sheffield, registered since 24/0. Rated Good at its most recent CQC inspection (Apr 2026).

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What the CQC found

The five questions inspectors ask, and how One scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“An open, person-centred culture was promoted with positive staff morale.”
CQC inspection report, Jul 2022

“The provider communicated effectively with other health and social care professionals to coordinate care.”
CQC inspection report, Jul 2022

“Systems were in place for infection prevention and control, with staff trained and equipped with PPE.”
CQC inspection report, Jul 2022

Inspection history

The trajectory matters as much as the latest rating.

Mar 2026
Not rated
Date of assessment: 6 February to 19 February 2026. This service is a domiciliary care service providing personal care for people living in their own homes in the community. They provide support to people with a range of different needs including older people,…
Sept 2025
Not rated
Date of Assessment: 2 July to 14 July 2025. This service is a domiciliary care service, registered to provide personal care for people living in their own homes in the community. They provide support to people with a range of different needs including older pe…
Jul 2022
Requires improvement
One to One Community Care received an overall rating of Requires Improvement following a May 2022 inspection, with regulatory breaches identified in medicines management (Regulation 12) and governance (Regulation 17). Despite these failings, the service was ra…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What One does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at S10 5BY in Sheffield. Service area not formally published; we recommend asking the agency directly when requesting a quote.

S10

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