Reablement & Independence Service

Slough, SL2 · Established 21/0 · Operated by Slough Borough Council

A CQC-regulated home-care provider serving Slough, registered since 21/0. Rated Requires improvement at its most recent CQC inspection (16/04/2021).

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What the CQC found

The five questions inspectors ask, and how Reablement scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Requires improvement

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Inadequate

Leadership and culture support quality care.

In their own words: what inspectors said

“The service had clear strategy to promote independence; physiotherapy and reablement support helped people regain mobility and confidence.”
CQC inspection report, Oct 2021

“Staff demonstrated compassionate, caring and respectful attitudes; people generally spoke positively about individual carers.”
CQC inspection report, Oct 2021

“Weekly COVID-19 testing for staff was in place with a coordinated infection control system at test collection.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Requires improvement
Slough Borough Council's Recovery, Rehabilitation & Reablement Service was rated Requires Improvement overall (Well-Led Inadequate) at its first CQC inspection in February 2021, with warning notices served for breaches of Regulations 12 and 17 covering unsafe…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Reablement does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SL2 4FJ in Slough. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SL2

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