Carelink Healthcare Professionals Ltd

Leicester, LE8 · Established 05/0

A CQC-regulated home-care provider serving Leicester, registered since 05/0. Rated Good at its most recent CQC inspection (16/03/2024).

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What the CQC found

The five questions inspectors ask, and how Carelink scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“The registered manager understood duty of candour responsibilities and reported statutory notifications to CQC.”
CQC inspection report, Mar 2024

“Mental capacity assessments were completed and staff understood MCA principles, always seeking consent before care.”
CQC inspection report, Mar 2024

“Staff received induction, relevant training and refresher training including infection control and medication.”
CQC inspection report, Mar 2024

Inspection history

The trajectory matters as much as the latest rating.

Mar 2024
Good
Carelink Healthcare Professionals Ltd is rated Good overall following a January 2024 inspection of this 84-person domiciliary care agency in Leicestershire, with Safe and Effective rated Good. Well-Led was downgraded to Requires Improvement due to insufficient…
Jan 2020
Good
Carelink Healthcare Professionals Ltd was rated Good across all five key questions at its May 2016 inspection, demonstrating safe, person-centred domiciliary care with strong staff training, consistent care workers and effective quality assurance. Minor record…
May 2019
Good
Carelink Healthcare Professionals Ltd received a Good rating across all five key questions at its March 2019 inspection, with 102 people receiving a safe, personalised and responsive domiciliary care service. The provider demonstrated strong continuity of care…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Carelink does

✓Community services - Nursing
✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at LE8 4FR in Leicester. Service area not formally published; we recommend asking the agency directly when requesting a quote.

LE8

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