Aamevol Home Care Ltd

InadequateRated 4 Nov 2025Home care · Bedford

CQC Key Questions

Safe

Inadequate

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Requires improvement

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Inadequate

Leadership and culture support quality care.

What inspectors found

30 findings

Note18 Mar 2022
Respecting and promoting people's privacy, dignity and independence
Note18 Mar 2022
Supporting people to express their views and be involved in making decisions about their care
Note18 Mar 2022
Ensuring people are well treated and supported; respecting equality and diversity

Note18 Mar 2022
Ensuring consent to care and treatment in line with law and guidance
Note18 Mar 2022
Staff working with other agencies; supporting people to access healthcare
Note18 Mar 2022
Supporting people to eat and drink enough to maintain a balanced diet
Note18 Mar 2022
Staff support: induction, training, skills and experience
Note18 Mar 2022
Assessing people's needs and choices; delivering care in line with standards, guidance and the law

Note18 Mar 2022
Continuous learning culture with partnership working (Skills for Care, local authority)
Note18 Mar 2022
Robust quality monitoring system with audits, supervision, spot checks and staff newsletters
Note18 Mar 2022
Approachable registered manager and director with open, transparent leadership
Note18 Mar 2022
Kind, caring staff with small consistent teams building trusting relationships
Note18 Mar 2022
Minimum one-hour visits enabling unhurried, person-centred support and social interaction
Note18 Mar 2022
Electronic care records accessible to family members with consent, providing transparency

Note18 Mar 2022
Improving care quality in response to complaints or concerns
Note18 Mar 2022
Supporting people to develop and maintain relationships and follow interests
Note18 Mar 2022
Meeting people's communication needs
Note18 Mar 2022
Planning personalised care; end of life care and support

Note18 Mar 2022
Learning lessons when things go wrong
Note18 Mar 2022
Preventing and controlling infection
Note18 Mar 2022
Using medicines safely
Note18 Mar 2022
Staffing and recruitment
Note18 Mar 2022
Assessing risk, safety monitoring and management
Note18 Mar 2022
Systems and processes to safeguard people from the risk of abuse

Note18 Mar 2022
Continuous learning and improving care; working in partnership with others
Note18 Mar 2022
Engaging and involving people, the public and staff
Note18 Mar 2022
Managers and staff being clear about roles, quality, risks and regulatory requirements
Note18 Mar 2022
Duty of candour and openness when things go wrong
Note18 Mar 2022
Promoting a positive, person-centred, open and empowering culture