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Care at Home Services (South East) Limited – Tonbridge, Tunbridge Wells and South West Kent

Tunbridge Wells, TN2 · Established 06/0 · Operated by Care at Home Services (South East) Limited

A CQC-regulated home-care provider serving Tunbridge Wells, registered since 06/0. Rated Good at its most recent CQC inspection (18/06/2022).

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What the CQC found

The five questions inspectors ask, and how Care scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“The agency had effective working relationships with external professionals and commissioners who gave positive feedback.”
CQC inspection report, Jun 2022

“Strong recruitment procedures including DBS checks and reference verification helped ensure only suitable staff were employed.”
CQC inspection report, Jun 2022

“Complaints were handled effectively and people felt comfortable raising concerns.”
CQC inspection report, Jun 2022

Inspection history

The trajectory matters as much as the latest rating.

Jun 2022
Good
Care at Home Services (South East) Limited was rated Good overall at its first CQC inspection in May 2022, with strong person-centred care, consistent staffing and effective safeguarding practices across safe, effective, caring and responsive domains. Well-led…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Care does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at TN2 3FX in Tunbridge Wells. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TN2

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