Helping Hands Hungerford

Hungerford, RG17 · Established 28/0 · Operated by Midshires Care Limited

A CQC-regulated home-care provider serving Hungerford, registered since 28/0. Rated Good at its most recent CQC inspection (23/05/2024).

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What the CQC found

The five questions inspectors ask, and how Helping scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff completed a four-week induction including the Care Certificate and shadowing.”
CQC inspection report, Oct 2023

“People and relatives were involved in developing and reviewing care plans.”
CQC inspection report, Oct 2023

“Staff used appropriate PPE and followed infection control procedures.”
CQC inspection report, Oct 2023

Inspection history

The trajectory matters as much as the latest rating.

May 2024
Not rated
We undertook an assessment of Helping Hands Hungerford between 22 February to 12 April 2024. Helping Hands Hungerford is a domiciliary care agency providing personal care to people in their own homes. The service supported older people, younger adults, people…
Oct 2023
Requires improvement
Helping Hands Hungerford received an overall rating of Requires Improvement at its first inspection, with breaches of Regulation 17 (good governance) and Regulation 18 (notification of incidents) identified in the safe and well-led domains. Care delivery, staf…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Helping does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at RG17 0DL in Hungerford. Service area not formally published; we recommend asking the agency directly when requesting a quote.

RG17

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