Operated by Aspire Care (SW) Limited

Aspire Care (SW) Bristol

GoodRated 11 Jun 2021Home care · Bristol

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

9 findings

Note6 Nov 2021
Regular audits and quality assurance oversight by registered manager and nurse specialist
Note6 Nov 2021
Accessible and supportive leadership; staff reported feeling supported at all times by management
Note6 Nov 2021
Person-centred care plans including hospital passports, communication needs, likes/dislikes and regular reviews
Note6 Nov 2021
Mental Capacity Act compliance evidenced through documented assessments and best interest decisions in care plans
Note6 Nov 2021
Bespoke training provided for complex health needs including epilepsy, basic sign language, physiotherapy and end of life care
Note6 Nov 2021
Effective multi-agency working with GPs and healthcare professionals, with positive feedback from four health professionals
Note6 Nov 2021
Medicines administered safely with up-to-date records, body maps, and bespoke training for complex medication needs
Note6 Nov 2021
Detailed risk assessments and protocols covering epilepsy, moving and handling, skin integrity, nutrition and physiotherapy
Note6 Nov 2021
Staff demonstrated strong safeguarding knowledge, able to identify types of abuse and correct escalation routes