Jewel Home Support (Lancs)

Chorley, PR6 · Established 14/0 · Operated by Jewel Home Support (Lancs) Ltd

A CQC-regulated home-care provider serving Chorley, registered since 14/0. Rated Good at its most recent CQC inspection (24/02/2023).

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What the CQC found

The five questions inspectors ask, and how Jewel scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Recruitment systems ensured staff were safe to work with people, including a structured induction for overseas recruits.”
CQC inspection report, Feb 2023

“The service promoted equality, diversity and inclusion and worked in partnership with external organisations.”
CQC inspection report, Feb 2023

“Positive feedback from people and relatives about the quality, kindness and professionalism of staff.”
CQC inspection report, Feb 2023

Inspection history

The trajectory matters as much as the latest rating.

Feb 2023
Good
Jewel Home Support (Lancs) was rated Good overall following a focused inspection of safe and well-led, with safe remaining Good and well-led remaining Requires Improvement due to complaints governance and record-keeping improvements still needing time to embed…
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Jewel does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at PR6 0PJ in Chorley. Service area not formally published; we recommend asking the agency directly when requesting a quote.

PR6

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