Taylor Support Hub

Telford, TF7 · Established 02/0 · Operated by Mark Taylor Support Ltd

A CQC-regulated home-care provider serving Telford, registered since 02/0. Rated Requires improvement at its most recent CQC inspection (13/03/2025).

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What the CQC found

The five questions inspectors ask, and how Taylor scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Accessible Information Standard considered and communication needs assessed”
CQC inspection report, Jun 2022

“End of life plans developed in partnership with hospice and professionals”
CQC inspection report, Jun 2022

Inspection history

The trajectory matters as much as the latest rating.

Mar 2025
Not rated
Date of assessment: 9 October 2024 to 17 October 2024. This service provides personal care to people in their own homes as well in other settings including community facilities and supporting people on residential breaks. The service provides support to both c…
Jun 2022
Requires improvement
First inspection of this domiciliary care agency rated Requires Improvement overall, with breaches of regulations 11 (consent), 13 (safeguarding) and 17 (good governance), plus regulation 18 notification failures. Caring and responsive domains were rated Good,…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Taylor does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at TF7 4NA in Telford. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TF7

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