Naswell Care LTD

Gloucester, GL1 · Established 23/0

A CQC-regulated home-care provider serving Gloucester, registered since 23/0. Rated Requires improvement at its most recent CQC inspection (Mar 2023).

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What the CQC found

The five questions inspectors ask, and how Naswell scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“People confirmed they felt safe; safeguarding incidents were reported and escalated to appropriate agencies in a timely manner.”
CQC inspection report, Aug 2023

“Positive feedback from staff and people about the new manager's culture, responsiveness, and approachability.”
CQC inspection report, Aug 2023

“People were supported to have maximum choice and control; PBS plans identified strategies to help de-escalate anxieties.”
CQC inspection report, Aug 2023

Inspection history

The trajectory matters as much as the latest rating.

Aug 2023
Requires improvement
Naswell Care Ltd improved from Inadequate to Requires Improvement following a focused follow-up inspection, with Safe now rated Good and previous regulatory breaches remedied. However, governance systems, health action plan documentation, and incident record a…
Dec 2022
Inadequate
Naswell Care Ltd, a supported living service in Gloucester supporting four people with learning disabilities and autism, was rated Inadequate overall following a focused inspection in October 2022, with breaches of Regulations 9, 11, 12, and 17 and warning not…
Oct 2020
Not rated
Jan 2017
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Naswell does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at GL1 5RZ in Gloucester. Service area not formally published; we recommend asking the agency directly when requesting a quote.

GL1

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