Basingstoke Centre

Basingstoke, RG24 · Established 24/0 · Operated by Sevenstarcare Limited

A CQC-regulated home-care provider serving Basingstoke, registered since 24/0. Rated Requires improvement at its most recent CQC inspection (24/06/2022).

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What the CQC found

The five questions inspectors ask, and how Basingstoke scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Good communication with families, including a WhatsApp group”
CQC inspection report, Jul 2022

“Open and transparent partnership working with other agencies and healthcare professionals”
CQC inspection report, Jul 2022

“Registered manager made timely referrals to health and social care professionals”
CQC inspection report, Jul 2022

Inspection history

The trajectory matters as much as the latest rating.

Apr 2026
Not rated
Date of Assessment: 18 February to 18 March 2026. This was a comprehensive assessment of all 5 key questions triggered by our ongoing monitoring of the service. The service is a care at home service providing support to adults of all ages living in their own h…
Jul 2022
Requires improvement
First inspection of this newly registered domiciliary care agency identified breaches of Regulations 17, 18 and 19, with unsafe recruitment, inadequate staff training/competency systems, missing audits, and incomplete care records. People nonetheless reported…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Basingstoke does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at RG24 8PE in Basingstoke. Service area not formally published; we recommend asking the agency directly when requesting a quote.

RG24

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