Profad Care Agency Limited

Rushden, NN10 · Established 10/0

A CQC-regulated home-care provider serving Rushden, registered since 10/0. Rated Requires improvement at its most recent CQC inspection (18/02/2026).

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What the CQC found

The five questions inspectors ask, and how Profad scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“People were supported to be as independent as possible, including support to use mobility aids.”
CQC inspection report, Mar 2023

“Complaints received had been reviewed and responses recorded, with improvement sustained from previous inspection.”
CQC inspection report, Mar 2023

“Evidence of partnership working with GPs, diabetic nurses and falls prevention teams to meet people's healthcare needs.”
CQC inspection report, Mar 2023

Inspection history

The trajectory matters as much as the latest rating.

Feb 2026
Not rated
Date of assessment 11 December 2025 to 6 January 2026. Profad Care Agency Limited is a Domiciliary Care Agency (DCA) registered to provide personal care. People were supported with their personal care needs to enable them to live in their own homes and promote…
Mar 2023
Requires improvement
Profad Care Agency Limited remains rated Requires Improvement overall and is in special measures, with continued breaches of Regulations 12 and 17 due to unsafe medicines management, absent quality assurance audits for 12 months, out-of-date staff training, an…
Nov 2022
Requires improvement
Profad Care Agency Limited received an overall rating of Requires Improvement following a focused inspection in May 2021, with the well-led domain deteriorating to Inadequate due to continued and unresolved breaches of Regulation 12 (Safe Care and Treatment) a…
Oct 2021
Requires improvement
Profad Care Agency Limited, a newly registered domiciliary care agency in Rushden, was rated Requires Improvement overall at its first inspection in September 2020, with breaches of Regulation 17 (Good Governance) identified due to ineffective oversight, incom…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Profad does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NN10 0AA in Rushden. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NN10

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