Kingsley Home Care Services Limited

Diss, IP22 · Established 21/0

A CQC-regulated home-care provider serving Diss, registered since 21/0. Rated Good at its most recent CQC inspection (23/03/2022).

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What the CQC found

The five questions inspectors ask, and how Kingsley scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Links established with local hospice, specialist dementia nurses and speech and language departments for joined-up care.”
CQC inspection report, Mar 2022

“Newly appointed manager described as organised, approachable and well supported; service connected to wider provider network for shared learning.”
CQC inspection report, Mar 2022

“Good governance with clear escalation processes for incidents, accidents and safeguarding concerns.”
CQC inspection report, Mar 2022

Inspection history

The trajectory matters as much as the latest rating.

Mar 2022
Good
Kingsley Home Care Services Limited received a Good rating across all five key questions at its first inspection in March 2022, with people and relatives consistently praising the reliability, person-centred approach and competence of staff. The main area of c…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered