Operated by Jadee's Nursing Agency Limited

Jadee's Nursing Agency

GoodRated 10 Mar 2025Home care · Colchester

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

Note16 Jun 2023
Respecting and promoting people's privacy, dignity and independence
Note16 Jun 2023
Supporting people to express their views and be involved in making decisions about their care
Note16 Jun 2023
Ensuring people are well treated and supported; respecting equality and diversity

Note16 Jun 2023
Supporting people to live healthier lives, access healthcare services and support
Note16 Jun 2023
Supporting people to eat and drink enough to maintain a balanced diet
Note16 Jun 2023
Staff support: induction, training, skills and experience
Note16 Jun 2023
Assessing people's needs and choices; delivering care in line with standards, guidance and the law
Note16 Jun 2023
Ensuring consent to care and treatment in line with law and guidance

Note16 Jun 2023
Strong partnership working with local authority and other health and social care stakeholders
Note16 Jun 2023
Service no longer in Special Measures; all prior regulatory breaches resolved at this inspection
Note16 Jun 2023
Consistent care workers allocated, supporting relationship-building and continuity of care
Note16 Jun 2023
Specialist training provided for staff supporting autistic people and people with a learning disability
Note16 Jun 2023
Complaints handling overhauled with log of complaints, compliments, actions and lessons learned
Note16 Jun 2023

Note16 Jun 2023
End of life care and support
Note16 Jun 2023
Meeting people's communication needs
Note16 Jun 2023
Planning personalised care to ensure people have choice and control and to meet their needs and preferences
Note16 Jun 2023
Improving care quality in response to complaints or concerns

Note16 Jun 2023
Preventing and controlling infection
Note16 Jun 2023
Staffing and recruitment
Note16 Jun 2023
Systems and processes to safeguard people from the risk of abuse
Note16 Jun 2023
Assessing risk, safety monitoring and management; Using medicines safely; Learning lessons when things go wrong

Note16 Jun 2023
Continuous learning and improving care; Working in partnership with others
Note16 Jun 2023
Engaging and involving people using the service, the public and staff
Note16 Jun 2023
Promoting a positive culture that is person-centred, open, inclusive and empowering
Note16 Jun 2023
Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info