Good

Lizor Care

Wiltshire, SP9 · Established 14/0 · Operated by Aliizor Ltd

A CQC-regulated home-care provider serving Wiltshire, registered since 14/0. Rated Good at its most recent CQC inspection (28/06/2024).

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What the CQC found

The five questions inspectors ask, and how Lizor scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“New service users were contacted after their first week and first month to check satisfaction and enable changes to their support.”
CQC inspection report, Apr 2025

“Provider supported internationally recruited staff with accommodation and transport while they settled in the country.”
CQC inspection report, Apr 2025

“Staff divided into geographic teams with team leaders appointed to improve oversight and supervision.”
CQC inspection report, Apr 2025

Inspection history

The trajectory matters as much as the latest rating.

Apr 2025
Inadequate
Lizor Care Concept was rated Inadequate overall following an October 2023 inspection, with repeated breaches of regulations covering risk management, medicines administration, staff recruitment, person-centred care, and good governance. The service was placed…
Jun 2024
Not rated
Lizor Care Concept is a domiciliary care agency providing the regulated activity of personal care to people living in their own homes. At the time of our assessment the service was supporting 47 people. Assessment activity started on 21 May 2024 and finished o…
Jan 2023
Requires improvement
Lizor Care Concept, a domiciliary care agency serving 20 people, was rated Requires Improvement overall following a focused inspection of Safe and Well-Led domains, with breaches of Regulations 17 and 19 identified relating to unsafe medicines management, inad…
Jul 2022
Not rated
Targeted inspection to check compliance with a Warning Notice under Regulation 17 (Good governance); enough improvement had been made and the provider was no longer in breach. The service was inspected but not rated, and the previous overall rating of requires…
Jun 2022
Requires improvement
Lizor Care Concept remained in breach of regulations relating to safe care, accurate medicines records, governance and CQC notifications, with continued risk-management and record-keeping shortfalls placing people at risk of harm. People and relatives were pos…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Lizor does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SP9 7NP in Wiltshire. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SP9

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