Home Care & Support Limited

Bromley, BR2 · Established 30/0

A CQC-regulated home-care provider serving Bromley, registered since 30/0. Rated Requires improvement at its most recent CQC inspection (19/04/2023).

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What the CQC found

The five questions inspectors ask, and how Home scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Regular staff meetings were held and spot checks were carried out to monitor staff performance.”
CQC inspection report, May 2023

“Staff worked in partnership with district nurses, a local hospice and GPs when required.”
CQC inspection report, May 2023

“Staff felt well supported by the registered manager, describing an open-door policy.”
CQC inspection report, May 2023

Inspection history

The trajectory matters as much as the latest rating.

May 2023
Requires improvement
Home Care & Support Limited received an overall rating of Requires Improvement, with breaches of Regulations 12, 17, 18 and 19 identified in relation to risk assessment, medicines management, staff deployment, recruitment, and governance. The service has remai…
Jul 2022
Requires improvement
Home Care & Support Limited remained Requires Improvement for a third consecutive inspection, with continuing breaches of Regulations 12 and 17 and a new breach of Regulation 19 around medicines management, recruitment checks, call scheduling and governance ov…
Apr 2022
Requires improvement
Home Care & Support Limited remained Requires Improvement at this focused inspection, with previous breaches in recruitment, medicines and governance now met. However, an ineffective call monitoring system and inconsistent staff deployment meant calls were som…
Oct 2021
Not rated
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Home does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at BR2 9NN in Bromley. Service area not formally published; we recommend asking the agency directly when requesting a quote.

BR2

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