Operated by Ryedale Community Care

Rydale Community Care

GoodRated 25/02/2023Home care · Pickering

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

7 findings

Note25 Feb 2023
Good access to PPE and up-to-date infection prevention and control policy
Note25 Feb 2023
Registered manager worked in partnership with local authorities, only accepting referrals within capacity
Note25 Feb 2023
Person-centred approach with people involved in care planning and preferences recorded, including gender of care staff
Note25 Feb 2023
Governance and performance audits reviewed regularly to drive continuous improvement
Note25 Feb 2023
Care plans included risk assessments with staff maintaining good communication to update records promptly
Note25 Feb 2023
Medication administration records checked for accuracy with staff completing medicines training and recorded spot checks
Note25 Feb 2023
Appropriate DBS and pre-employment checks completed, resolving prior breach of Regulation 19