Requires improvement

Teonfa Ltd

Luton, LU1 · Established 18/0 · Operated by Teonfa Limited

A CQC-regulated home-care provider serving Luton, registered since 18/0. Rated Requires improvement at its most recent CQC inspection (27/07/2023).

Get a quote →+ Add to compare Talk to a human about this agency

What the CQC found

The five questions inspectors ask, and how Teonfa scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Provider was responsive to inspection findings and updated people's records immediately where shortfalls were identified.”
CQC inspection report, Oct 2023

“Incidents and accidents were reviewed with patterns and trends discussed at weekly staff meetings.”
CQC inspection report, Oct 2023

“People received personalised care with care plans reflecting individual wishes and preferences.”
CQC inspection report, Oct 2023

Inspection history

The trajectory matters as much as the latest rating.

Oct 2023
Requires improvement
Teonfa Ltd improved from Inadequate to Requires Improvement overall, exiting Special Measures, with Good ratings in Caring and Responsive domains following significant remediation since March 2023. However, continued breaches of Regulations 12 and 17 were iden…
Jun 2023
Inadequate
Teonfa Ltd received an overall Inadequate rating following inspections in December 2022, with seven regulatory breaches identified spanning unsafe medicines management, absent risk assessments, unlawful restrictive practices, ineffective safeguarding, poor rec…
Jan 2022
Requires improvement
Teonfa Ltd, a domiciliary care agency in Luton, received an overall rating of Requires Improvement following a focused inspection in November 2021, with breaches of Regulation 12 (Safe Care and Treatment) and Regulation 17 (Good Governance) identified. Key fai…
Oct 2021
Inadequate
Teonfa Care Services was rated Inadequate overall following a March 2017 inspection, with breaches of six regulations including safe care, staffing, consent, person-centred care, complaints and governance. The service was placed in special measures due to pers…
Oct 2021
Requires improvement
Teonfa care services improved significantly from a previous 'Inadequate' rating and exited Special Measures, with most areas now rated 'Good'; however, persistent inconsistency in care visit times kept 'Safe' and 'Well-led' at 'Requires Improvement', as furthe…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Teonfa does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at LU1 2UA in Luton. Service area not formally published; we recommend asking the agency directly when requesting a quote.

LU1

Comparable agencies nearby

Timely Care Solution Ltd

Requires improvement0.1 km awayLuton

Registered manager: Mbonu, Onyemauche

Invictus Care

Run by Invictus Care Group CIC

Good0.1 km awayLuton

Registered manager: Ahmed Bacchus, Aaisha

MIC Healthcare Solutions Ltd

Run by MIC Healthcare Solutions Limited

Good0.1 km awayLuton

Registered manager: Pondayi, Monica

Like the look of Teonfa? Let us get you a quote.

We'll contact them with your needs and bring back the answer. Free, no commitment.

Request a quote →