CSK Support 24 Ltd Northampton

Northampton, NN3 · Established 02/0 · Operated by CSK Support 24 Ltd

A CQC-regulated home-care provider serving Northampton, registered since 02/0. Rated Requires improvement at its most recent CQC inspection (May 2024).

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What the CQC found

The five questions inspectors ask, and how CSK scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“The registered manager understood duty of candour responsibilities and was open and transparent during inspection.”
CQC inspection report, Aug 2021

“Staff supported people to access healthcare appointments and specialist services including physiotherapists and falls team.”
CQC inspection report, Aug 2021

“People and relatives were involved in the care planning process and signed documents to evidence agreement.”
CQC inspection report, Aug 2021

Inspection history

The trajectory matters as much as the latest rating.

Aug 2024
Not rated
CSK Support 24 Ltd Northampton domiciliary care agency registered to provide personal care. We carried out our site assessment on 19 March 2024 and finished the assessment on 26 March 2024. The assessment was carried out due to concerns with monitoring whether…
Aug 2021
Requires improvement
CSK Support 24 Ltd Northampton deteriorated from Good to Requires Improvement, with a regulatory breach of Regulation 12 identified due to incomplete risk mitigation strategies, poor PRN medicines recording, and inconsistent call times. Governance and audit sy…
Oct 2020
Good
CSK Support 24 Ltd Northampton received a Good rating across all five key questions at its first CQC inspection in October 2020, demonstrating safe, person-centred care delivered by a well-trained and consistently deployed staff team. Minor improvements were r…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What CSK does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NN3 6AQ in Northampton. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NN3

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