Carmel Care & Support Limited Camborne

Camborne, TR14 · Established 24/0 · Operated by Carmel Care & Support Limited

A CQC-regulated home-care provider serving Camborne, registered since 24/0. Rated Requires improvement at its most recent CQC inspection (17/01/2023).

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What the CQC found

The five questions inspectors ask, and how Carmel scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Complaints received had been investigated and resolved, and there were appropriate systems to gather feedback.”
CQC inspection report, Jan 2023

“The provider's nominated individual had a good understanding of effective supported living care and was developing improvement plans.”
CQC inspection report, Jan 2023

“Recruitment practices were safe, including completed Disclosure and Barring Service checks.”
CQC inspection report, Jan 2023

Inspection history

The trajectory matters as much as the latest rating.

Jan 2023
Requires improvement
Carmel Care & Support Limited Camborne was rated Requires Improvement following a focused inspection of Safe, Effective and Well-led, with breaches of Regulation 12 identified in relation to unsafe medicines management and inadequate risk documentation. Signif…
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Carmel does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at TR14 8EX in Camborne. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TR14

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