Fortress Care Services

Kings Lynn, PE33 · Established 13/0 · Operated by Fortress Supported Living Services Ltd

A CQC-regulated home-care provider serving Kings Lynn, registered since 13/0. Rated Requires improvement at its most recent CQC inspection (Nov 2022).

Get a quote →+ Add to compare Talk to a human about this agency

What the CQC found

The five questions inspectors ask, and how Fortress scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Requires improvement

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Inadequate

Leadership and culture support quality care.

In their own words: what inspectors said

“Provider sought regular feedback from people using the service and relatives, who found them approachable.”
CQC inspection report, Oct 2025

“Staff supported people well with eating and drinking, with food nicely presented and kitchens kept clean.”
CQC inspection report, Oct 2025

“Some improvements to care plan format since last inspection, with recent reviews completed in January/February 2018.”
CQC inspection report, Oct 2025

Inspection history

The trajectory matters as much as the latest rating.

Oct 2025
Inadequate
Fortress Care Services was rated Inadequate overall at this February 2018 inspection, remaining in special measures after failing to make sufficient improvements since the previous Inadequate rating in August 2017. Continued and repeated breaches were identifi…
Jun 2022
Requires improvement
Fortress Care Services remained Requires Improvement overall with Well-led rated Inadequate due to a continued breach of Regulation 17, the fourth consecutive inspection where governance failings persisted. Shortfalls in medicines guidance, care planning, COVI…
Oct 2021
Not rated
Oct 2021
Not rated
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Fortress does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at PE33 0TD in Kings Lynn. Service area not formally published; we recommend asking the agency directly when requesting a quote.

PE33

Like the look of Fortress? Let us get you a quote.

We'll contact them with your needs and bring back the answer. Free, no commitment.

Request a quote →