A & M Bewdley Care Services

Kidderminster, DY11 · Established 22/0 · Operated by A & M Bewdley Care Service Limited

A CQC-regulated home-care provider serving Kidderminster, registered since 22/0. Rated Requires improvement at its most recent CQC inspection (Nov 2019).

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What the CQC found

The five questions inspectors ask, and how A & M Bewdley Care Services scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Management were accessible and approachable with an open office policy supporting staff.”
CQC inspection report, Jan 2021

“Complaints were logged and investigated and people felt confident raising concerns.”
CQC inspection report, Jan 2021

“People were treated with dignity and respect and were actively involved in planning and reviewing their care.”
CQC inspection report, Jan 2021

Inspection history

The trajectory matters as much as the latest rating.

Jan 2021
Good
A & M Bewdley Care Services was rated Good overall following a December 2015 inspection, with four of five key questions rated Good reflecting safe, caring and person-centred support. Well-led was rated Requires improvement due to failure to submit mandatory C…
Jan 2020
Good
A & M Bewdley Care Services received a Good rating across all five key questions at its November 2016 inspection, demonstrating safe, effective, and person-centred domiciliary care to 59 people. Improvements since the previous inspection included strengthened…
Jun 2019
Requires improvement
A&M Bewdley Care Services was rated Requires Improvement overall at its May 2019 inspection, driven by unsafe medicines recording practices and the absence of a legally required registered manager. Caring, effective and responsive domains remained Good, with p…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What A & M Bewdley Care Services does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at DY11 7QN in Kidderminster. Service area not formally published; we recommend asking the agency directly when requesting a quote.

DY11

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