Apex Prime Care - Hailsham

Hailsham, BN27 · Established 13/0 · Operated by Apex Prime Care Ltd

A CQC-regulated home-care provider serving Hailsham, registered since 13/0. Rated Requires improvement at its most recent CQC inspection (Jan 2022).

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What the CQC found

The five questions inspectors ask, and how Apex scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff treated people with dignity and respect, encouraging independence and positive risk-taking.”
CQC inspection report, Nov 2022

“Accidents and incidents reviewed for trends and lessons learned shared with all staff.”
CQC inspection report, Nov 2022

“Effective infection prevention and control measures with consistent PPE use reported by people and relatives.”
CQC inspection report, Nov 2022

Inspection history

The trajectory matters as much as the latest rating.

Nov 2022
Requires improvement
Apex Prime Care – Hailsham provides broadly safe, effective and caring domiciliary care to 90 people, with well-trained staff and robust safeguarding and medicines management. However, the service requires improvement in responsiveness due to consistently late…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Apex does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at BN27 2AE in Hailsham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

BN27

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