Normanshire-Supported Living Services

London, E4 · Established 14/0 · Operated by Normanshire Care Services Ltd

A CQC-regulated home-care provider serving London, registered since 14/0. Rated Good at its most recent CQC inspection (25/03/2023).

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What the CQC found

The five questions inspectors ask, and how Normanshire-Supported scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Infection control well managed with adequate PPE supplies and clear policies”
CQC inspection report, Mar 2023

“Cultural and spiritual needs embedded in care plans with staff recruited to reflect people's backgrounds”
CQC inspection report, Mar 2023

“Positive, open culture with approachable management and effective multi-disciplinary working”
CQC inspection report, Mar 2023

Inspection history

The trajectory matters as much as the latest rating.

Mar 2023
Good
Normanshire-Supported Living Services received an overall Good rating following a focused inspection of safe, responsive, and well-led key questions, with no evidence of harm found despite concerns that prompted the inspection. The service demonstrated strong…
Apr 2022
Good
Normanshire-Supported Living Services improved from a previous inadequate rating to Good overall, with safe, effective, caring and well-led all rated Good. Responsive deteriorated to Requires Improvement due to gaps in person-centred care, staff understanding…
Nov 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Normanshire-Supported does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at E4 6ST in London. Service area not formally published; we recommend asking the agency directly when requesting a quote.

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