Diamond Hands Care Services Ltd

Kettering, NN14 · Established 17/1

A CQC-regulated home-care provider serving Kettering, registered since 17/1. Rated Good at its most recent CQC inspection (20/08/2021).

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What the CQC found

The five questions inspectors ask, and how Diamond scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff received induction training and regular refresher courses, with supervision and spot-check competency assessments.”
CQC inspection report, Aug 2023

“Strong infection prevention and control during COVID-19, with adequate PPE supply and regular staff testing.”
CQC inspection report, Aug 2023

“Effective quality assurance processes including audits, surveys, and visits; issues identified and actioned promptly.”
CQC inspection report, Aug 2023

Inspection history

The trajectory matters as much as the latest rating.

Aug 2023
Good
Diamond Hands Care Services received a Good rating across all five key questions in its first CQC inspection, demonstrating safe, personalised care delivered by well-trained, consistent staff under effective registered manager leadership. No breaches of regula…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered