Operated by Viable Care Services Limited

Viable Care Services

GoodRated 25/11/2022Home care · Wakefield

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

8 findings

Note21 Dec 2022
People and relatives provided consistently positive feedback about the quality and compassion of care.
Note21 Dec 2022
Effective partnership working with district nurses, GPs and other community health professionals.
Note21 Dec 2022
Registered manager was approachable, carried out spot checks and regular quality audits to maintain standards.
Note21 Dec 2022
Care plans were person-centred, regularly reviewed and developed with involvement of people and relatives.
Note21 Dec 2022
Staff were up to date with training, received induction, supervision and appraisal from the registered manager.
Note21 Dec 2022
Risk assessments identified and reduced risks; medicines administered safely with regular MAR audits.
Note21 Dec 2022
Staff received safeguarding training and understood their responsibilities to protect people from abuse.
Note21 Dec 2022
People were supported by a regular team of staff who knew them well, promoting continuity of care.