Walfinch Hampstead & Camden

London, NW3 · Established 28/1 · Operated by Steve Elliott Homecare Ltd

A CQC-regulated home-care provider serving London, registered since 28/1. Rated Good at its most recent CQC inspection (17/12/2025).

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What the CQC found

The five questions inspectors ask, and how Walfinch scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Complaints policy in place; management described as approachable and responsive by people and staff.”
CQC inspection report, Dec 2021

“Electronic monitoring system used to track care worker attendance and flag late or missed visits in real time.”
CQC inspection report, Dec 2021

“Accessible Information Standard policy in place with capability to provide information in alternative formats.”
CQC inspection report, Dec 2021

Inspection history

The trajectory matters as much as the latest rating.

Dec 2025
Not rated
Date of Assessment: 25 November 2025 to 8 December 2025. Walfinch Hampstead Camden is a domiciliary care service. It provides support and personal care to older people living in their own homes, some of whom live with dementia. At the time of our assessment th…
Dec 2021
Requires improvement
Walfinch Hampstead & Camden received an overall rating of Requires Improvement at its first CQC inspection, with a regulatory breach found for unsafe medicines management including inaccurate MARs, unexplained recording gaps and absent PRN protocols. Care deli…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Walfinch does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NW3 6TR in London. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NW3

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