Caring Hands (Domiciliary Care) Ltd.

Ashby-de-la-zouch, LE65 · Established 06/1 · Operated by Caring Hands (Domiciliary Care) Ltd

A CQC-regulated home-care provider serving Ashby-de-la-zouch, registered since 06/1. Rated Requires improvement at its most recent CQC inspection (22/09/2022).

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What the CQC found

The five questions inspectors ask, and how Caring scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Registered manager open, responsive to feedback and committed to improvement”
CQC inspection report, Sept 2022

“Service worked well in partnership with health and social care organisations”
CQC inspection report, Sept 2022

“People's cultural and religious beliefs reflected in care plans”
CQC inspection report, Sept 2022

Inspection history

The trajectory matters as much as the latest rating.

Sept 2022
Requires improvement
First inspection under new provider rated Requires Improvement overall, with a breach of Regulation 17 (Good Governance) due to ineffective quality assurance, medicines audits and incident oversight. Care plans were sometimes overdue and eMAR records inconsist…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Caring does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at LE65 1AH in Ashby-de-la-zouch. Service area not formally published; we recommend asking the agency directly when requesting a quote.

LE65

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