Mercy & Clara Healthcare Ltd

Liverpool, L36 · Established 18/1

A CQC-regulated home-care provider serving Liverpool, registered since 18/1. Rated Requires improvement at its most recent CQC inspection (17/08/2025).

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What the CQC found

The five questions inspectors ask, and how Mercy scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

Inspection history

The trajectory matters as much as the latest rating.

Aug 2025
Not rated
Date of Assessment: 29 to April to 18 June 2025. The service is a care at home agency. It provides personal care for adults living in their own homes. At the time of our inspection, the provider was providing personal care to one person. Staff understood and m…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Mercy does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at L36 6BJ in Liverpool. Service area not formally published; we recommend asking the agency directly when requesting a quote.

L36

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