Profad Care Agency Limited

Derby, DE1 · Established 05/1

A CQC-regulated home-care provider serving Derby, registered since 05/1. Rated Good at its most recent CQC inspection (Sept 2025).

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What the CQC found

The five questions inspectors ask, and how Profad scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“People treated with dignity, respect and independence promoted by caring staff.”
CQC inspection report, Mar 2023

“Provider demonstrated duty of candour; required notifications made to CQC and other agencies.”
CQC inspection report, Mar 2023

“End of life care wishes considered at assessment and staff trained in end of life care.”
CQC inspection report, Mar 2023

Inspection history

The trajectory matters as much as the latest rating.

Apr 2025
Not rated
Date of assessment 4 to 18 March 2025. Profad Care Agency Limited is a Domiciliary Care Agency (DCA) registered to provide personal care. People were supported with their personal care needs to enable them to live in their own homes and promote their independe…
Jan 2025
Not rated
Profad is a domiciliary care agency providing personal care and support to people, including older people, people living with dementia and people with learning disabilities and/or autistic people living in their own homes. The assessment was carried out betwee…
Mar 2023
Requires improvement
Profad Care Agency Limited improved from Inadequate to Requires Improvement overall, having remediated prior breaches in medication, safeguarding, recruitment and governance, but residual concerns remain around incomplete staff recruitment records, poor rota c…
Jul 2022
Inadequate
Profad Care Agency Limited was rated Inadequate overall and placed in special measures, with breaches of Regulations 12, 13, 17 and 19 covering unsafe medicines management, safeguarding failures, unsafe recruitment and absent governance oversight. Care plannin…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Profad does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at DE1 2JT in Derby. Service area not formally published; we recommend asking the agency directly when requesting a quote.

DE1

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