Icare Solutions (Wirral) Ltd

Wallasey, CH45 · Established 22/1 · Operated by ICare Solutions Wirral Ltd

A CQC-regulated home-care provider serving Wallasey, registered since 22/1. Rated Good at its most recent CQC inspection (Jun 2025).

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What the CQC found

The five questions inspectors ask, and how Icare scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Improved culture; people and relatives reported feeling safe and satisfied”
CQC inspection report, May 2022

“Working in partnership with the local authority to achieve service improvements”
CQC inspection report, May 2022

“On-call system and electronic oversight of staff attendance on care calls”
CQC inspection report, May 2022

Inspection history

The trajectory matters as much as the latest rating.

Jan 2025
Not rated
Date of Assessment: 2 December to 17 December 2024. The service is a Domiciliary Care Agency (DCA). This assessment was prompted by a review of information we held about the service. At the time of the assessment the service supported 61 people with personal c…
May 2022
Requires improvement
Focused inspection of a domiciliary care agency supporting 78 people found recent improvements but continued breaches of Regulations 12, 17 and 18 around risk, medicines, staffing and governance. The service moved out of Inadequate overall to Requires Improvem…
May 2022
Inadequate
Focused re-inspection found the service remained Inadequate in Safe and Well-led, with continued breaches of Regulations 12, 17, 18 and 19 covering risk, medicines, staffing, recruitment, infection control and governance. The service stays in special measures,…
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Icare does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CH45 4JG in Wallasey. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CH45

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