Enlightenment Care Services Ltd

Peterborough, PE8 · Established 30/1

A CQC-regulated home-care provider serving Peterborough, registered since 30/1. Rated Good at its most recent CQC inspection (Aug 2024).

Get a quote →+ Add to compare Talk to a human about this agency

What the CQC found

The five questions inspectors ask, and how Enlightenment scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Provider responsive to local authority quality improvement team support”
CQC inspection report, Mar 2024

“Open and positive culture; staff feel supported and empowered by management team”
CQC inspection report, Mar 2024

“Quality assurance audits embedded and identifying concerns promptly, with same-day follow-up on incomplete care notes”
CQC inspection report, Mar 2024

Inspection history

The trajectory matters as much as the latest rating.

Mar 2024
Good
Enlightenment Care Services Ltd improved from Requires Improvement to Good across all three inspected key questions (Safe, Effective, Well-led), having remediated previous breaches of Regulations 11, 12, and 17. The service demonstrated embedded quality assura…
Apr 2023
Requires improvement
Enlightenment Care Services Ltd received an overall rating of Requires Improvement at this focused inspection, with breaches of Regulations 11, 12, and 17 identified, including a Warning Notice issued for poor governance. Persistent failures from the previous…
Aug 2022
Requires improvement
Enlightenment Care Services Ltd was rated Requires Improvement overall, downgraded from Good due to a breach of Regulation 17 (Good governance) caused by inadequate risk assessments, inaccurate MAR and call-timing records linked to a malfunctioning electronic…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Enlightenment does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at PE8 4DE in Peterborough. Service area not formally published; we recommend asking the agency directly when requesting a quote.

PE8

Like the look of Enlightenment? Let us get you a quote.

We'll contact them with your needs and bring back the answer. Free, no commitment.

Request a quote →