Right at Home Central Wiltshire

Chippenham, SN15 · Established 18/0 · Operated by South West Home Care Ltd

A CQC-regulated home-care provider serving Chippenham, registered since 18/0. Rated Good at its most recent CQC inspection (Apr 2024).

Get a quote →+ Add to compare Talk to a human about this agency

What the CQC found

The five questions inspectors ask, and how Right scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“End of life care supported by training from local hospice; staff reflective sessions provided after a death.”
CQC inspection report, Oct 2021

“Good relationships with external agencies including GPs, occupational therapists and CCGs.”
CQC inspection report, Oct 2021

“Clear action plan in place to address identified shortfalls with timescales.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Sept 2024
Not rated
Date of assessment: 6 to 23 August 2024. We visited the office location on 8 and 14 August 2024. Right at Home Chippenham is a domiciliary care service that provides the regulated activity personal care to people in their own homes. We assessed 33 quality stat…
Oct 2021
Requires improvement
Right at Home Chippenham received an overall rating of Requires Improvement at its first comprehensive inspection in August 2021, with failures centred on incomplete mandatory staff training (including only 60.7% MCA completion), absent supervision, late visit…
Jan 2021
Insufficient evidence to rate
Right at Home Chippenham's first CQC inspection rated Safe as Requires Improvement due to incomplete risk assessments, missed visits, infection control lapses, and a delayed safeguarding notification, while Well-Led was rated Good for supportive leadership, a…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Right does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SN15 3RS in Chippenham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SN15

Comparable agencies nearby

The Firs Home Care Ltd

Good0.0 km awayWiltshire

Registered manager: Joyce, Molly Anne

BGS Healthcare Ltd

Good0.0 km awayWiltshire

Registered manager: Collier, Susan

Retain Healthcare Ltd, Chippenham

Run by Retain Healthcare Ltd

Good1.9 km awayWiltshire

Registered manager: Curtis, Emma

Like the look of Right? Let us get you a quote.

We'll contact them with your needs and bring back the answer. Free, no commitment.

Request a quote →