Laurel Homecare Ltd

Martock, TA12 · Established 06/0 · Operated by Laurel Homecare Limited

A CQC-regulated home-care provider serving Martock, registered since 06/0. Rated Good at its most recent CQC inspection (Apr 2022).

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What the CQC found

The five questions inspectors ask, and how Laurel scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Person-centred approach evidenced by people and relatives describing staff going beyond expected duties.”
CQC inspection report, Nov 2022

“Positive partnership working with local authority professionals noted with complimentary feedback received.”
CQC inspection report, Nov 2022

“Effective monitoring systems including audits of accidents, incidents and near misses driving continuous improvement.”
CQC inspection report, Nov 2022

Inspection history

The trajectory matters as much as the latest rating.

Nov 2022
Good
This focused follow-up inspection of Laurel Homecare Ltd found the service had remediated a previous breach of Regulation 13 (safeguarding), with both Safe and Well-led key questions improving from Requires Improvement to Good. The overall rating moved to Good…
Sept 2022
Requires improvement
Laurel Homecare Ltd was rated Requires Improvement overall following a focused inspection, with a breach of Regulation 13 identified after two safeguarding allegations were not reported or acted upon appropriately and a warning notice was served. While safegua…
Sept 2021
Not rated
Mar 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Laurel does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at TA12 6HB in Martock. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TA12

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