CWD Outreach Service

Reigate, RH2 · Established 21/0 · Operated by Surrey Childrens Service

A CQC-regulated home-care provider serving Reigate, registered since 21/0. Rated Good at its most recent CQC inspection (Jul 2018).

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What the CQC found

The five questions inspectors ask, and how CWD scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Good multi-disciplinary working with social workers and health professionals.”
CQC inspection report, Oct 2021

“Annual quality assurance questionnaire showed 75% of relatives 'really happy' and 25% 'happy' with the service.”
CQC inspection report, Oct 2021

“Staff arrived on time and were flexible to meet families' changing needs.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Requires improvement
Surrey Children's Domiciliary Care Service was rated Requires Improvement overall due to two regulatory breaches: unsafe risk management (Regulation 12) with missing or insufficiently detailed risk assessments and behavioural management plans, and poor governa…
Jan 2020
Good
Surrey Children's Domiciliary Care Service was rated Good across all five key questions at its November 2017 inspection, having successfully remediated breaches of Regulations 12 and 17 identified in July 2016. The service demonstrated strong personalised care…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What CWD does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at RH2 8EF in Reigate. Service area not formally published; we recommend asking the agency directly when requesting a quote.

RH2

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