Pride Home Care

Attleborough, NR17 · Established 15/0 · Operated by Pride Home Care Limited

A CQC-regulated home-care provider serving Attleborough, registered since 15/0. Rated Requires improvement at its most recent CQC inspection (29/06/2022).

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What the CQC found

The five questions inspectors ask, and how Pride scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Working in partnership with hospitals on discharge reviews to involve people in their care packages”
CQC inspection report, Sept 2022

“Complaints reviewed thoroughly with written outcomes communicated to complainants”
CQC inspection report, Sept 2022

“Registered manager approachable; people felt comfortable raising concerns and being listened to”
CQC inspection report, Sept 2022

Inspection history

The trajectory matters as much as the latest rating.

Sept 2022
Requires improvement
Pride Home Care remained Requires Improvement at this focused inspection, with a repeated breach of Regulation 17 due to ineffective medicines audits that failed to identify gaps in MAR records and unsafe transdermal patch recording. Safeguarding, infection co…
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Pride does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NR17 2AE in Attleborough. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NR17

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