Raystra Healthcare

Gloucester, GL1 · Established 13/0 · Operated by Raystra Healthcare Limited

A CQC-regulated home-care provider serving Gloucester, registered since 13/0. Rated Good at its most recent CQC inspection (Nov 2022).

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What the CQC found

The five questions inspectors ask, and how Raystra scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Close partnership working with local authority as part of a reablement model supporting hospital discharge.”
CQC inspection report, Nov 2022

“Staff positive about support from management; supervision sessions aligned care delivery with service aims.”
CQC inspection report, Nov 2022

“Provider no longer in breach of Regulation 17 or Regulation 18; CQC notifications now submitted as required.”
CQC inspection report, Nov 2022

Inspection history

The trajectory matters as much as the latest rating.

Nov 2022
Good
Raystra Healthcare improved from Requires Improvement to Good following a focussed inspection of Safe and Well-led domains, having addressed previous regulatory breaches around staff recruitment checks and CQC notifications. The service demonstrated effective…
Oct 2022
Good
Focused inspection found Raystra Healthcare safe but not always well-led, with the well-led rating dropping to Requires Improvement due to ad-hoc, informal quality monitoring processes that failed to identify shortfalls in two people's care plans and risk asse…
Mar 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Raystra does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at GL1 3EJ in Gloucester. Service area not formally published; we recommend asking the agency directly when requesting a quote.

GL1

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