Good

Premier Care

Benfleet, SS7 · Established 2019

A CQC-regulated home-care provider serving Benfleet, registered since 2019. Rated Good at its most recent CQC inspection (Apr 2023).

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What the CQC found

The five questions inspectors ask, and how Premier scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Missed visits were rare and effective systems monitored staff visit times.”
CQC inspection report, Apr 2023

“New care coordinator role introduced to support staff wellbeing and provide a named contact for concerns.”
CQC inspection report, Apr 2023

“Enablement service grew significantly to support people returning home safely from hospital.”
CQC inspection report, Apr 2023

Inspection history

The trajectory matters as much as the latest rating.

Apr 2023
Not rated
Jul 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Premier does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SS7 2BT in Benfleet. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SS7

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