Horizons Care Limited

Northampton, NN4 · Established 05/0

A CQC-regulated home-care provider serving Northampton, registered since 05/0. Rated Requires improvement at its most recent CQC inspection (18/11/2022).

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What the CQC found

The five questions inspectors ask, and how Horizons scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“The registered manager analysed incidents and accidents and evidenced lessons learnt and actions taken.”
CQC inspection report, Nov 2022

“People's rights under the Mental Capacity Act were respected and consent was consistently sought before care tasks.”
CQC inspection report, Nov 2022

“Staff worked well with external professionals including district nurses, GPs, speech and language therapists and occupational therapists.”
CQC inspection report, Nov 2022

Inspection history

The trajectory matters as much as the latest rating.

Nov 2022
Requires improvement
Horizons Care Limited received an overall rating of Requires Improvement at its first CQC inspection, with breaches of Regulations 12 and 17 identified due to missing risk assessments, significant medication management failures, and an absence of governance au…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Horizons does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NN4 5AL in Northampton. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NN4

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