Operated by Living Ambitions Limited

Living Ambitions Limited - Essex

Not RatedHome care · Colchester

CQC Key Questions

Safe

Not Rated

People are protected from abuse and avoidable harm.

Effective

Not Rated

Care achieves good outcomes and quality of life.

Caring

Not Rated

Staff treat people with compassion, dignity, respect.

Responsive

Not Rated

Services are tailored to people's needs.

Well-led

Not Rated

Leadership and culture support quality care.

What inspectors found

30 findings

Note6 Jul 2022
Respecting and promoting people's privacy, dignity and independence
Note6 Jul 2022
Supporting people to express their views and be involved in making decisions about their care
Note6 Jul 2022
Ensuring people are well treated and supported; respecting equality and diversity

Note6 Jul 2022
Ensuring consent to care and treatment in line with law and guidance
Note6 Jul 2022
Supporting people to live healthier lives, access healthcare services and support
Note6 Jul 2022
Supporting people to eat and drink enough to maintain a balanced diet
Note6 Jul 2022
Staff support: induction, training, skills and experience
Note6 Jul 2022
Assessing people's needs and choices; delivering care in line with standards, guidance and the law

Note6 Jul 2022
Effective infection prevention and control during the COVID-19 pandemic
Note6 Jul 2022
Strong leadership driving cultural change, improved oversight, and partnership working with local authority and CQC
Note6 Jul 2022
Caring, respectful staff who knew people well and supported communication using Makaton and personalised methods
Note6 Jul 2022
Improved staff training systems and induction, including for agency staff
Note6 Jul 2022
Staff supported people with medicines safely, applying STOMP principles to avoid over-medication
Note6 Jul 2022

Note6 Jul 2022
End of life care and support
Note6 Jul 2022
Improving care quality in response to complaints or concerns
Note6 Jul 2022
Meeting people's communication needs
Note6 Jul 2022
Planning personalised care to ensure people have choice and control and to meet their needs and preferences
Note6 Jul 2022
Supporting people to develop and maintain relationships to avoid social isolation; support to follow interests and activities

Note6 Jul 2022
Preventing and controlling infection
Note6 Jul 2022
Using medicines safely
Note6 Jul 2022
Staffing and recruitment
Note6 Jul 2022
Assessing risk, safety monitoring and management; Learning lessons when things go wrong
Note6 Jul 2022
Systems and processes to safeguard people from the risk of abuse

Note6 Jul 2022
Working in partnership with others; Continuous learning and improving care; Duty of candour
Note6 Jul 2022
Engaging and involving people using the service, the public and staff
Note6 Jul 2022
Promoting a positive culture that is person-centred, open, inclusive and empowering
Note6 Jul 2022
Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info